Built for ops leaders

Ensure Your Teams Follow Your Playbook

bythebook records every customer call, scores it against your playbook, and shows you exactly which agents are sticking to the script — and which ones aren't. Operational excellence, measured at every interaction.

Schedule a Demo

Live 30-minute walkthrough on your stack.

Every call
Captured
Each agent
Scored
The playbook
Measured

The Problem

You wrote the playbook. But is your team actually using it?

  • 01

    You spent weeks building the perfect playbook — and you have no idea if your team opens it.

  • 02

    You sit in on calls and cringe at the steps that got skipped, the discovery questions never asked, the objections handled wrong.

  • 03

    Coaching is guesswork — you can't review every call, and your reps' self-reported notes don't tell you what actually happened.

bythebook turns your playbook from a document nobody reads into a measurable standard everyone hits.

How It Works

From playbook to performance in 4 steps.

01Author

Write your playbook

Document your playbook in a clean, Notion-style editor. Define the steps your team should follow, the questions they should ask, the objections they should handle, and the outcomes they should drive on every call.

02Assign

Assign it to your team

Match the right playbook to the right rep. Different playbook for AEs, SDRs, customer success, or onboarding — assign in seconds from a team view, and update whenever your process evolves.

03Capture

We capture every call

bythebook automatically records and transcribes every call and customer interaction your team has. No manual logging. No "I forgot to hit record." Just complete, searchable coverage of what your team is actually saying.

04Measure

See who's actually following it

Every call gets scored against the assigned playbook. You get a single, honest number for each agent — their Playbook Stickiness Score — so you know exactly where to coach, who to celebrate, and what part of your playbook isn't landing.

Ready to stop guessing if your playbook is working?

Schedule a Demo

See bythebook on your own playbook — 30-minute live demo.

Who It's For

Built for teams where the playbook matters.

  • Sales leaders

    Running teams of AEs and SDRs who need every rep to qualify, discover, and close the same way.

  • Customer success directors

    Making sure every onboarding, QBR, and renewal call hits the right notes.

  • Founders & operators

    Scaling a process they perfected — without watering it down with every new hire.

Pricing

Simple pricing. One number.

$20per seat / month
  • Unlimited calls recorded and transcribed
  • Unlimited playbooks
  • Stickiness scoring on every call
  • Team dashboards and individual coaching insights
  • No per-call charges. No usage limits.
Schedule a Demo

$20 per active seat per month. Pay monthly, scale up or down at any time.

FAQ

Questions you're probably asking.

$20 per active seat per month. No per-call charges, no usage limits, no annual lock-in. Schedule a demo and we'll walk you through your specific setup.

Every call is transcribed and analyzed against the playbook assigned to that agent. We measure which playbook steps were hit, which were missed, and surface specific moments for coaching.

Sales calls, customer success calls, onboarding sessions, support escalations — any voice conversation between your team and a customer.

No. bythebook integrates with the platforms your team already uses.

Yes. Calls are encrypted in transit and at rest. We don't share or sell data, and you can delete recordings at any time.

Anytime. Update your playbook and every future call is scored against the new version.

You only pay for active agents. Scale up or down month to month.

Your playbook is only as good as your team's execution.

Stop hoping. Start measuring. See bythebook on your own playbook.

Schedule a Demo

30-minute live walkthrough. $20 per active seat / month, pay monthly.